Securus Technologies Making a Positive Difference in Prison

Every time I drive up to the prison that I work, I am reminded that I am taking a huge risk when in close contact with some of the countries most dangerous felons. These inmates are not happy about the overcrowded conditions, so they are lashing out at the only authority they are in contact with. The instances of violence towards corrections officers was reaching a tipping point, so my superiors decided to make some changes that would help to secure the facility and keep us all in a safer position.


Securus Technologies was called to help us with the violence outbreaks in our facility, and things have taken a turn for the better soon after. The company and all thousand employees is based in Texas, and to date already has their unique call monitoring system installed in thousands of the most violent and dangerous jails in the country. CEO Richard Smith of Securus Technologies says the success of the company is based on the fact his employees are all committed to making the world safer for us all to live.


The LBS software is the key to the functionality of the monitoring system, it takes the officers out of a small call center and instead listens to every single word the inmates say on the prison phones. If the software detects inmates are talking about things from fighting, contraband, weapons, to drugs, my team will get an instant alert which puts us in the unique position of getting ahead of the issues. Once we get the alerts, we jump to action and in a sense are removing the threat before it even has the chance to occur. This has helped our facility to serious decrease the amount of violent episodes between inmates and officers over the last few weeks already.